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Become a Consultant

 What is a Godiva's Secret Wigs Consultant?

consultant-pic-web.jpgA Godiva's Secret Wigs Consultant is a person who has chosen to start her own wig business and purchases wigs directly through Godiva's Secret Wigs, at 50% OFF the retail price. She is paid directly by her clients. She chooses the hours she wants to work, understanding that the more she works, the more happy clients she will have and the more money she will make! She can choose to have clients visit her in her home/salon, or visit the client in their homes/hospital setting. The consultant will educate the client so well that together they will make choices on styles and colors that the client will feel most beautiful in. If the consultant has the perfect wig in her inventory, the client can purchase that wig. If the consultant does not have the desired wig in her inventory, she will order it from the Godiva's Secret Wigs website. Once the consultant receives the new wig, she and the client will meet again to finalize the order. 

Who is Godiva's Secret Wigs ?

Our business began in 1997 with a desire to provide modern, beautiful wigs and excellent service to the women in Southern California. We have been voted “Best Wigs” by the Los Angeles Daily News for over a decade. Godiva's Secret Wigs boutiques are located in Southern California and Godiva's Secret Wigs consultants are "hair" to help women all over the world, from the United States to Australia and everywhere in between. Although our passion is to help women during one of the most challenging times of their lives - the challenge of hair loss, Godiva's Secret Wigs is also enjoyed by women around the world for convenience, career, travel, romance and so much more! Our wig consultants and stylists create a modern, upbeat approach to wigs that is second to none.

Why did we start our Consultant Program ?

In 2009, we began to notice that our California clients were bringing their out of state relatives and friends to our stores. When our new clients returned home with their wigs, they were flooded with people asking where they could purchase the same wigs. We started receiving calls from women all over the country. We thought to ourselves, “How can we help women outside California gain access to our wigs?” After 10 years of working with women and wigs all day, every day, we believed we had the ability to share our knowledge with women who wanted to make a difference in other women's lives with wigs. This is how our Wig Consultant Program was born. As of 2018, we have hundreds of Godiva's Secret Wigs Consultants all over the world who absolutely love selling our amazing wigs and making more money!

When was the last time you woke up feeling excited to begin work, knowing the positive impact you are going to have on the women in your community?

If you sincerely want to empower women with wigs, while creating more income for yourself, Rochelle and Danielle want you to join our growing team of Wig Consultants! Our award winning wigs and hair loss products create astonishing instant transformations for our clients and yours! And, when you can purchase our amazing wigs at 50% off the retail price, Godiva's Secret Wigs is a smart choice for creating more wealth in your life today!

Why represent Godiva's Secret Wigs?

We don't carry thousands of wigs, just wigs that look real! We save you time and money by only offering the best in each style. This is a win-win-win for you, your clients, and your community! When we combine our fantastic line of products with outstanding service and a genuine desire to help women, it's no wonder that our referral rate is over 90%. Whether clients purchase their wigs for travel, career, romance, convenience or medical challenges, we offer modern solutions that specifically address their personal needs. And, with retail prices starting at $159, our clients typically own 2 to 20 wigs!

Here are even more benefits of being a Godiva's Secret Consultant:

No territories - the world is your oyster!
> No sales quotas to meet. Set your goals and meet them on your own terms.
> No need to maintain lots of inventory - order as often as you like.
> Add wigs to your beauty business to complete your clients' stunning transformations.
> Clients typically own 2 to 20 wigs, which translates to repeat sales for you.
> Empower cancer patients with our award-winning wigs, hair pieces, turbans and more!

To Become a Godiva's Secret Wigs Consultant: 

Purchase an All Inclusive Starter Kit for $299, which includes all of the training you will need to become a Consultant (click here to see what's included).
Purchase a minimum of 4 wigs, which are discounted at 50% below the retail price. Although the minimum for this opening order is four wigs, most new consultant start out with 8-24 wigs. 
*There are no annual fees; simply make one purchase per year to remain active.

This means, if the wigs retail price is $200, you will pay $100 and you will make $100! The retail prices of our wigs start at $159.

After this order, you will continue to save up to 50% off the retail prices on the wigs you order, just by ordering through the Consultant Area of our website! We round out our wigs with a great assortment of everything else your clients may want. These items, including top pieces, hair care, turbans and much more are discounted from 30-50% OFF.

I love this opportunity! How do I start?

1. Review the wigs on our website; take notes on the styles and colors you love.
2. View our 150+ videos on our YouTube Channel and take notes on any styles and colors you love.
3. Decide how many wigs you want to order for your first order. Remember, all wigs are 50% off! This opening order is a minimum of 4 wigs, but there is no maximum.
4. FILL OUT THESE FORMS, then email or fax them back to us:
*Consultant Application
*Consultant Terms
*Consultant Order Form (using the notes you took)
*Additional Terms for International Consultants (only if you will be selling outside the U.S.)
5. Once we receive your forms, our Consultant Support Team will contact you within 2 business days to review your opening order. If you have any questions in the meantime, email Info@GodivasSecretWigs.com or call toll free 877-567-9447.

Thank you for allowing us to share Godiva's Secret Wigs dream. We look forward to you joining our team
and we look forward to helping you become a successful Godiva's Secret Wigs Consultant!

More Questions?  They're probably answered here!

Starter Kit and Training
Ask Your CPA
Pricing
Ordering
Shipping & Handling
Returns & Exchanges
Choosing Colors
Godiva's Secret Wigs vs. Other Wigs
Altering & Cutting Wigs
Consultant Testimonials

 

STARTER KIT & TRAINING INFORMATION

 

How do I become a Godiva's Secret Wigs Consultant?

To become a Godiva’s Secret Wigs Consultant:

Purchase an All Inclusive Starter Kit for $299, which includes all of the training you will need to become a Consultant (click here to see what's included).
Purchase a minimum of 4 wigs, which are discounted at 50% below the retail price. Although the minimum for this opening order is four wigs, most new consultant start out with 8-24 wigs.

*There are no annual fees; simply make one purchase per year to remain active.

After this order, you will continue to save up to 50% off the retail prices on the wigs you order, just by ordering through the Consultant Area of our website! We round out our wigs with a great assortment of everything else your clients may want. These items, including top pieces, hair care, turbans and much more are discounted from 30-50% OFF.

50% off any wigs ordered through the consultant area of GodivaSecretWigs.com.

40% off any wigs ordered by phone, fax or email.

30-50% off any miscellaneous items, including top pieces and accessories.

I just purchased one of your wig and love it! I want to be a consultant; can I apply that wig toward my opening order?

Many clients fall so in love with our wigs that they decide they want to become a Wig Consultant and sell them. If you've purchased a wig from Godiva's Secret Wigs within 30 days of signing up to become a wig consultant, we will deduct $100 from the All Inclusive Starter Kit!

What comes in the All Inclusive Starter Kit?

The All Inclusive Starter Kit includes everything that you will need to start selling the wigs!

Godiva's Secret Wigs Catalog
Godiva's Secret Wigs Color Ring
Wig Price List
Quantity Pricing Sheet
Marketing Materials Price List
Order Form
In-Stock Wig Inventory Form
Client Information & Purchases Form
Money Collected Worksheet Form
Consultant Policies
20 Godiva’s Secret Consultant Business Cards
10 Godiva’s Secret Consultant Brochures
10 Godiva’s Secret Tips Brochures
1 Keep It Clean Shampoo 8oz
1 Keep It Sleek Conditioner 8oz
1 Keep It There Hair Spray Mini
1 Teasing Brush & 1 Wire Brush
1 Nylon Wig Cap & 1 Mesh Wig Cap
1 Wig Hanger
1 Wig Grip Band
2 Metal Wig Clips
1 Pack of Bobby Pins
2 Medium Size Claw Clips
5 Godiva’s Secret Client Bags

What kind of training do I get?

When you become a consultant, you will receive an email with your private link to our two amazing training videos. You will also be emailed a detailed 3-part Training Manual. In addition, you will be given access to our Private Consultant Group on Facebook.

Video #1- Starting Your Wig Business includes:
What is your intention?
*Naming your wig business.
*How to look and sound professional.
*Become a wig expert.
*How to "share the hair."
*Where to meet clients.
*Building your wig inventory.
*Wig parties and expanding your business.


Video #2- Taking Your Wig Business to the Next Level, include:
*Where to share the hair.
*Expand your world.
*Don't be afraid to be bold!
*How to always be ready with wigs.
*Ask clients for testimonials and photos.
*Track what you sell.
*Track the money you make.
*Making connections at hospitals.

The 3-Part Training Manual is designed to give you all the tools you need to create and sustain a successful wig business. We will share the secret fundamentals, strategic ideas and procedures to start your business and grow it to the maximum potential!

Do you offer additional training besides the videos and Training Manual?

Our training explain most everything and we are always just an email or phone call away if you have any other questions. Also, we have many videos on YouTube that teach you the how to’s of Godiva’s Secret Wigs. Hands on training is not really necessary; however, if you would like personalized, one-on-one training, a Godiva’s Secret Representative will personally teach you for $150 an hour. We can thoroughly teach you in any area that you want to know more about, from altering to trimming to color matching and more.

ASK YOUR CPA

Do I have to have a seller's permit to become a consultant?

It's always best to check with a CPA in your state to find out what is required in your area. If you have a seller's permit, we don't charge sales tax on the items you purchase from us.

Do I have to have a business license to become a consultant?

It's always best to check with a CPA in your state to find out what is required in your area.

How do I do my taxes if I'm a consultant?

Your best bet is always to ask a certified CPA any questions regarding taxes and licenses.

PRICING

Once I become a consultant, what is my discount?

* 50% off any wigs ordered through the consultant area of the website
* 40% off any wigs ordered by phone, fax or email.
* 30-50% off any miscellaneous items, including top pieces, hair care, accessories, and more.

Do you have bulk pricing?

We offer bulk pricing on many of our Hair Care Products and Accessories.

Can I make my own prices?

All product sold by Godiva's Secret Wigs are tagged with the style name, color and retail price that you will charge your clients. To maintain the high quality of our brand and expertise, we recommend that you use the suggested retail prices. When meeting face-to-face with clients, you may offer any discounts you choose. However, if you choose to advertise through social media (Facebook, YouTube, etc.), websites (your own or others), or written publications, you may only offer up to a 10% discount on wigs and hair pieces.

Occasionally, Godiva’s Secret Wigs offers special promotions that are over 10%. During these promotions, you may choose to offer such discounts to your clients, but only during the exact dates of our promotions and not to exceed the discount being offered by GSW. You will be alerted of these promotions by email within at least 7 days of the promotion start date. Additionally, the word “discount” may not be used in any writings that promote or reference Godiva’s Secret Wigs in any way.

Is there sales tax?

Orders shipped to an address within California are charged sales tax, unless you have a Seller's Permit. If you live outside California, you will not be charged sales tax.

ORDERING

How do I place an order?

Typically, you are ordering through the Consultant Area of our website. You will login using your email and the password provided to you in your Opening Order. Then you will place order and checkout as you would normally.

What if an item I order is on back order?

If an item is on backorder, we will notify you immediately and give you an expected due date. At this time, you can either decide to exchange that item for a different style or color, wait for the backorder, or cancel that item. If you choose to wait, we will give you email updates on the status of your item until it arrives.

Can I change my order?

You can change an order within 24 hours of placing it, as long as the order has not already shipped out. To change an order, you must contact us Toll Free at 877-567-9447 so we can verify that the order can still be changed.

How long will it take my order to arrive once I place it?

If you are in the United States, you will have your order within about a week. International shipping does take slightly longer. The only exception is if an item is on back order.

Can I rush an order if necessary?

If you need to rush an order, call us immediately Toll Free at 877-567-9447 to confirm that the item is in stock and able to be rushed. We will verify that the rush is possible for you at that time and let you know what the extra charge will be. Generally, expedited shipping within the U.S. is $30 and expedited shipping internationally is $20.

How do I know what colors each wig can be ordered in?

The easiest way to look up the colors a wig comes in is on our website. Your catalog will also show you what colors each wig comes in. If you are having trouble finding a particular color, you can email or call us and we will answer your questions as quickly as possible.

Can I order just a color ring?

Yes, if you need another color ring, they are $45.

Can I purchase the All Inclusive Starter Kit more than once?

The All Inclusive Starter Kit can only be purchased once; however, all items included in the All Inclusive Starter Kit are available for purchase individually.

SHIPPING AND HANDLING

How do you ship your wigs?

We offer USPS First Class, USPS Priority, USPS Express Shipping, and DHL Express International Shipping.

WITHIN THE US: If your order weighs less than 1 ounce, it will ship by First Class Mail, which is $5.  For all other orders, our default for domestic shipping is Priority Delivery through USPS, which is $10 and is estimated to arrive within 5-7 days of shipping.  If heavier items are included, it may cost a little more.  We also offer USPS Express Mail, which means that for an additional $30, your order will take about 1-3 days to get to you once it's shipped!  Simply click HERE and you will see the Express Shipping- US Only item on our website. Add this item to your cart if you would like Express Shipping within the US.  

CANADA: Our default for shipping to Canada is Priority Delivery through USPS, which is $30 and your package is estimated to arrive within 10-14 business days; however it may take extra time to get through customs.  We also offer DHL Express International Shipping, which means that for an additional $20, your order will take an estimated 2-7 days to get to you once it's shipped! Simply click HERE and you will see the Express Shipping DHL- Int'l Only item on our website.   Add this item to your cart if you would like Express International Shipping.   Please note: Shipping cost may be higher based on remote location, weight or size of order.  If additional funds are needed, you will be contacted. 
*
We are not responsible for any duties, taxes or additional charges that may be charged by Customs for any International deliveries.

INDIA, UNITED KINGDOM & PHILIPPINES:  Our default is DHL Express International Shipping, which is $65 and your package is estimated to arrive within 2-7 business days; however it may take extra time to get through Customs. Please note: Shipping cost may be higher based on remote location, weight or size of order.  If additional funds are needed, you will be contacted.  
*
We are not responsible for any duties, taxes or additional charges that may be charged by Customs for any International deliveries.

ALL OTHER COUNTRIES:  Our default is Priority Delivery through USPS, which is $45 and your package is estimated to arrive within 10-14 business days; however it may take extra time to get through customs.   We also offer DHL Express International Shipping, which means that for an additional $20, your order will take an estimated 2-7 days to get to you once it's shipped! Simply click HERE and you will see the Express Shipping DHL- Int'l Only item on our website.   Add this item to your cart if you would like Express International Shipping. Please note: Shipping cost may be higher based on remote location, weight or size of order.  If additional funds are needed, you will be contacted.
*We are not responsible for any duties, taxes or additional charges that may be charged by Customs for any International deliveries.

Can you ship an order directly to my client?

Godiva's Secret Wigs does not offer drop shipping. We only ship orders directly to the Consultant that placed the order.

How can I get a tracking number for my order?

Once your order ships out, you will get an email from the USPS website containing your tracking number. Then you can go to www.usps.com and insert the Delivery Confirmation Number to see where your order is.

EXCHANGE AND RETURN POLICIES

What is your return policy?

We want you to love the merchandise that you receive from Godiva's Secret Wigs! You can return merchandise for a Godiva's Secret Store Credit, to be used on your next order, or exchange the merchandise for new product. We do NOT offer refunds for consultant purchases. Product(s) must not have been worn, damaged or altered in any way and the original tag must be attached. We reserve the right to refuse your request if we feel these conditions have not been met.

What happens if I want to return a wig for a Godiva's Secret credit?

If for any reason you are not completely satisfied with the styles or colors that you chose, you may return any items within 14 days of receiving your purchase. We do find it necessary to charge a $20 Restocking Fee for each wig that is returned, and a 20% Restocking Fee for all other items that are returned. Shipping and handling fees can not be credited.

How do I get my credit?

Your credit will be put on your Godiva's Secret Wigs account to be used in the future. This credit never expires and can be used on any Godiva's Secret Wigs goods found on our website.

How do I return a wig?

Please send your package in a sturdy box, including the Consultant Return Form and a copy of your receipt, via a prepaid, insured, traceable method to ensure a safe and documented delivery.
Send returns and exchanges to:

Godiva's Secret Wigs
Attn: Returns Dept.
7335 Topanga Canyon Blvd. #220
Canoga Park, CA 91303

CHOOSING COLORS

How do I know what colors a wig comes in?

To find out what colors a wig comes in, simply look up a particular wig on our website or in your catalog. The colors listed under that wig are the colors it is available in. These colors correlate with the colors on your Godiva’s Secret Wigs Color Ring.

Some of the color swatches on the Color Ring have 2 colors right next to each other. What does that look like in a wig?

If a swatch has 2 colors next to each other, that means that those colors are evenly blended together in a wig. To get a more accurate idea of that color, use your fingers to blend the colors together.

What does the "R" after some of the wig names mean?

If a wig name has an "R" after it, that means that the colors listed below that wig are all rooted colors. These colors all have a darker shade of brown at the root, which looks like regrowth, or roots.

Do all wigs come with and without roots?

No, not all wigs come with roots. If a wig is available with roots, you will see the name of the wig with an "R" after it, in addition to the name by itself.

If a wig comes in a certain color without roots, can it be ordered with roots too?

No. Within a certain wig style, a color will either come with roots, or without.

There are colors on the color ring without roots, but the same color is in my catalog with roots. Help!

Many colors are available with roots in some wigs, and without roots in other wigs. The swatches on the color ring simply shows the main color; they do not usually show the dark rooted color, even if the color is available rooted. A color may be available without roots in one style, but only available with roots in another style. This is why it is very important to check your catalog colors before ordering a wig.

GODIVA'S SECRET WIGS VS. OTHER WIGS

Is there a difference between less expensive wigs and your wigs?

Absolutely! Like most items you purchase online, quality does cost more. We consider these features and benefits most important to consider when choosing a wig that you’ll be proud of:

The wig should look natural and undetectable; even to your hair dresser!

The wig’s high quality synthetic fiber should feel natural to the touch.

The wig should be open when you look inside; open wefts allow your scalp to breathe.

The wig should feel light weight and comfortable; weighing typically 2 to 5 ounces.

The wig fibers should have the perfect sheen; not too shiny, not too dull.

The sheen of the wig should last after washing and conditioning multiple times.

The wig should fit securely and have adjustments on it to tighten or loosen it.

The wig should not scratch your head, the materials should be soft and pliable.

The colors in the wig should mimic the blends and highlights of natural human hair.

After a wig is washed/conditioned, it should drip dry into its original style without setting or styling; all on its own.

 

Godiva’s Secret Wigs are made from the highest quality of synthetic fiber called Kanekalon. Kanekalon is the closest fiber to natural hair! It even contains substances of organic origin, such as seaweed. It is very easy to work with, durable, long lasting, flame retardant and looks much more natural than wigs made of other synthetic materials.

There are countless formulations of synthetic fiber. If you’re seeing very low prices on wigs, keep in mind that doll hair is also made of synthetic fiber! Please think twice!

Other companies do offer Kanekalon wigs at the same or higher than ours. We keep our prices as competitive as possible, knowing that our clients typically purchase 2 to 20 of our wigs. Why? Because they fall in love with our modern styles, comfortable fit, undetectable soft fiber and our expert client service. If you can’t choose, our experts are ‘hair’ to help you!

You can always tell a bad wig, but you can never tell a Godiva’s Secret Wig!

Do you carry Human Hair Wigs?

No, and here's why:

Godiva’s Secret Wigs clients are busy women who have minutes to look great in their wigs. They can’t be bothered with blow drying and styling their wigs and they don’t want to pay $65 to $200 every single time their wig needs to be washed. Decide for yourself between a Godiva’s Secret Wash & Wear Wig OR a Human Hair Wig:

Godiva's Secret Wigs  Human Hair Wigs
Modern; easy to style Outdated; heavy and difficult to style
Prices start at $159 Prices average $800 to thousands
Wigs dry into their original style/ $0 cost Must be restyled after each washing/ $$$
Won't frizz no matter what weather you're in Frizz in humidity and rain
Keep their color for the life of the wig Color fades over time
Light and airy, like real hair Dense and thick; looks unrealistic

ALTERING/CUTTING YOUR WIG

Do I have to be a licensed cosmetologist to trim a wig?

No, as long as you are not charging for the trim. However, if you choose to charge for this service, please check your state laws to find out if you need a cosmetology license.

What do I do if the wig needs to be trimmed or thinned, but I can’t do it?

Generally, a hairdresser can trim the wigs if you need something minor. The rules with high quality hair are simple: no blow dryer, no curling iron, no flat iron and no regular hairspray. You can use hot rollers on them, but if the rollers are to hot to hold in your hands, they are too hot for the wig. Hot air brushes work great on the wigs also.

Q: How can I make the wig bigger?

A: There are a few ways to make a wig bigger.

 

1. You can pull the adjustment straps all the way out. This will allow the wig to fit a little looser. Sometimes they are hard to pull because they are double stitched so they don't come out, but if you pull hard enough, they will come out.

2. You can make a tiny slit in the back of the wig near the tag, which opens the wig cap up slightly. Do one side first, and then the other if necessary.

3. If you have something circular that is slightly bigger than your head, you can put it on there to actually stretch the cap out.

4. The caps do naturally stretch out over time slightly.

5. We have a video that we can send you the link to; it shows how to make the wig bigger also.

 

Q: How can I make the wig smaller?

A: There are a few ways to make a wig smaller.

 

1. You can tighten the adjustment straps to go as tight as you want. If the straps are moving when you put the wig on, try sewing the adjustment straps to the wig, so that they can’t move.

2. You can gather up a few of the wefts and sew them together; this will remove some of the bulk.

3. You can cut some of the wefts out, in a V shape, and then sew the wig back together. We have a video that we can send you the link to; it shows how to cut out the wefts to make the wig smaller.

 

Q: If my client’s head is very large and making the wig bigger won’t work, does she have any other options?

A: If your client’s head is very large, you might suggest that she tries wearing a Top Piece. If you don’t have any Top Pieces that are right for her style or color, you can customize a full wig, and turn it into a hair piece. You simply cut the wig off at whatever length you want, and then sew 4 metal clips into the top of the wig to turn it into a custom Top Piece.

 

We have a video that we can send you the link to; it shows how to turn a wig into a Top Piece.

REFERRALS
Q: Can I have a client pick up their wig at one of your stores?


A: Our retail stores are a separate division of Godiva's Secret Wigs and are unrelated to the consultant sales and orders. For this reason, your client is not able to pick up their wig at one of our stores. However, if you live near one of our stores and would prefer to pick your product up, let the Consultant Department know and we will make the appropriate arrangements.

Q: If I refer someone else to you to become a consultant, do I get credit?


A: If you refer a new consultant to us, you will receive a $50 Godiva's Secret Credit towards your next purchase, which can be used on anything! You must make sure that the new consultant specifically says that you, a current consultant, referred her. As soon as she makes her opening purchase, you would receive the credit on your Godiva's Secret Wigs account.

If you have any other questions, please email Info@GodivasSecretWigs.com or call Toll Free 877-567-9447.  We're "hair" to help!